Welcome to Yusr Platform for Productive Families.
We value your privacy and are committed to protecting your personal data and using it in a lawful, secure, and transparent manner.
This Privacy Policy explains how we collect, use, store, and share your data when you use the platform, whether as a visitor, customer, productive family, or service provider.
By using Yusr Platform, registering an account, placing an order, or listing products, you acknowledge that you have read and agreed to this Privacy Policy.
If you do not agree with this Privacy Policy, please do not use the platform or provide us with any personal data.
We may collect different types of data depending on how you use the platform, including:
Full name.
Mobile number.
Email address.
Encrypted password.
Account type, such as customer, productive family, service provider, or administrator.
Profile image, if provided.
Products ordered or listed.
Order details.
Delivery address or location.
Order status.
Payment or transfer details, where applicable.
Order and purchase history.
Productive family or project name.
Business activity description.
Contact details.
Products, images, and prices.
Delivery or pickup information.
Any licenses or documents requested when necessary.
IP address.
Device and browser type.
Operating system.
Login date and time.
Pages visited.
Cookies or similar technologies.
We use personal data for the following purposes:
Creating and managing accounts.
Processing and tracking orders.
Enabling productive families to list their products.
Facilitating communication between customers and productive families when needed.
Processing payments or refunds, if applicable.
Arranging delivery and pickup services.
Improving user experience and developing the platform.
Sending notifications related to orders or accounts.
Handling complaints and inquiries.
Preventing fraud or misuse of the platform.
Complying with legal requirements or requests from competent authorities.
We do not sell your personal data to any third party.
Some data may be shared, when necessary and only to the extent required, with:
Productive families to fulfill orders.
Shipping companies or delivery representatives.
Electronic payment service providers.
Hosting and technical service providers.
Support and customer service teams.
Competent government or regulatory authorities when legally required.
We ensure that data sharing is limited and appropriate for the intended purpose.
We take appropriate technical and organizational measures to protect personal data from unauthorized access, loss, alteration, disclosure, or unlawful processing.
However, data transmission over the internet cannot be guaranteed to be completely secure. Users are responsible for keeping their login details confidential and not sharing them with others.
We retain personal data only for as long as necessary to achieve the purposes stated in this Privacy Policy or as required by applicable laws.
Some data may be retained after account closure if needed to comply with legal, accounting, dispute resolution, or complaint-handling obligations.
Subject to applicable laws, users may request the following:
Access to their personal data.
Correction of inaccurate or incomplete data.
Updating account information.
Deletion of personal data where legally possible.
Withdrawal of consent where processing is based on consent.
Information about the purpose of data collection and how it is used.
Filing a complaint or inquiry regarding personal data processing.
We may request identity verification before processing any data-related request.
The platform may use cookies or similar technologies to improve user experience, including:
Saving user preferences.
Improving browsing speed.
Analyzing platform usage.
Securing user sessions.
Enhancing services and content.
Users may disable cookies through their browser settings; however, this may affect some platform functions.
The platform may contain links to external websites or services.
Yusr Platform is not responsible for the privacy policies or practices of external websites. Users are advised to review the privacy policies of those websites before using them.
Yusr Platform does not intentionally collect data from children.
If we become aware that a child’s data has been collected without parental or guardian consent, we will take appropriate steps to delete or restrict the use of such data.
The platform may send users notifications or messages related to:
Account verification.
Order updates.
Payment or delivery status.
Security alerts.
Offers or updates, where consent has been provided.
Users may opt out of marketing messages where this option is available. Essential service-related messages may still be sent.
We may update this Privacy Policy from time to time.
The updated version will be published on the platform. Continued use of the platform after publication of the updated policy constitutes acceptance of the revised Privacy Policy.
For any inquiry or request related to this Privacy Policy or personal data, users may contact Yusr Platform administration through the official communication channels available on the platform.
By using Yusr Platform for Productive Families, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
